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Faqs

Your order will be delivered in 7-9 business days. During holidays, some orders might take a bit longer to be delivered.

You can always track your order via our chatbox.

We offer a full range of sizes. To find your exact size, please view our size guide here. You can also check the product description to see how each item fits on our models.

We offer free and easy 30-day returns. You may submit your return request viaΒ SOYBU RETURN PORTAL.

Enter your order number and select a reason for return.Β Reasons include – Size/fit, color, changed my mind. Download the shipping label and print it.

Allow 7-10 business days for the refund to process in your bank account.Β 
Currently, we do not offer any exchange.

Soybu (pronounced Soy-boo) originated in Denver, Colorado in 1998. We are dedicated to embracing a Life of Flexibility by creating performance driven apparel built for comfort, movement, and life on the go. You can learn more about us here.

Please contact customerservice@soybu.com to cancel your order. You can also cancel once you receive your confirmation email.

If you have questions about payments, please contact us at customerservice@soybu.com. Please note that refunds can take 7-10 business days to process, depending on your bank.

  1. Your order will be delivered in 7-9 business days. During holidays, some orders might take a bit longer to be delivered.Β 
  2. Expedited Shipping – Your order will be delivered in 2-3 business days.Β 
  3. Once your order has been shipped, you will get an email sent to you with a tracking number. You can use that number to track your package.
  4. Orders typically take 24-48 hours to be processed.Β  Please allow 1-2 business days for the order to ship. During holidays or weekends, the order processing might be delayed by a couple of days.Β 
  5. If shipping to a P.O Box, please select standard shipping only. We cannot guarantee expedited shipping to P.O Box.Β 

You can read our privacy policy here.

Sign up for our mailing list using the form in our footer. By joining, you'll get exclusive access to new styles and sales!

Most of our styles are available in relaxed, slim, or boxy fits. While our styles generally run true to size, some may be oversized. Please refer to our size guide or check the fit of the style on our models for more details.

New customers receive a 15% discount on their first order. Sign up for our email list to receive this offer.

Placing an order is simple. At checkout, you can choose from easy payment options like Apple Pay, Google Pay, Shop Pay, or enter your credit card information. Please ensure you provide the correct shipping address.

You can access your customer account via the link in the top right corner of the site. After clicking on this link, you'll be prompted to enter your customer login and password. If you need to reset your password, use the 'Reset Password' link. In your account, you can review your orders, track your order, and process returns.

While Soybu is designed with yoga in mind, our clothing is made to move with you. Whether it be yoga, tennis, pickleball, golf or a leisurely walk, Soybu has you covered!

Didn't find your answer?

Don't hestitate to contact us us at customerservice@soybu.com.